Selecting Suppliers

There are several variables to consider while choosing cafe suppliers for your business.

4 Tricks & Techniques

1. Sustainability & Quality: Make sure the products you are offering to your customers are of good quality. Take into account the standard of the food, beverages, and other products that potential suppliers are offering. Customers are growing more and more interested in cafes that put sustainability first. Take into account suppliers who emphasise sustainable sourcing or provide eco-friendly items.
2. Reliability: Is the supplier capable of consistently delivering products on time? Can they fulfil your exact order requirements? Look for cafe suppliers who have a good reputation for dependability. You will thank yourself!
3. Price: While you don't necessarily want to sacrifice quality for cheaper prices, you do want to be sure you're getting a fair deal. Compare prices from several cafe suppliers and choose the ones in keeping with your business budget. As the saying goes, "Champagne taste with beer money."
4. Customer service: Take into account how potential cafe suppliers manage customer service. Will they reply to queries and issues quickly? Will they be simple, easy, and "nice" to deal with when you ask for solutions and alternatives to suit your cafe menu?

3 Home Truths

1. Poor quality products: If you choose a supplier that offers low-quality products, it can lead to dissatisfied customers who may not return to your cafe. Second grade products can also damage your cafe's reputation and harm your business in the short and long term. Not a good thing!
2. Unreliable deliveries: If your supplier fails to deliver products on time, it may disrupt your cafe's operations and result in inconsistent service. This can result in unhappy consumers who may switch to your competition.
3. Environmental concerns: It is important to align your core values with your suppliers. Likewise, if your suppliers do not prioritise sustainability or engage in environmentally detrimental practises, your cafe's reputation may suffer and environmentally conscious customers may be turned off.

How HospoSure Can Help

• Provides a clear picture of how much you spend on the produce that powers your menu.
• Enables simpler assessment and control of cafe suppliers based on quality and cost to your business.
• Allows you to model and optimise your suppliers in order to stay within your cafe's budget.